Terms & Conditions

1. Agreement to Terms

These Terms & Conditions (“Terms”) govern access to and use of the ShuleFocus School Management Portal (“ShuleFocus”, “the Service”, “we”, “us”), operated by Shule Focus (“the Company”), based in Dar es Salaam, Tanzania. By registering a school, creating a staff or Parent Portal account, or otherwise using the Service, you agree to be bound by these Terms.

ShuleFocus has two kinds of users with different relationships to the Service:

• Schools — administrators, teachers, and other staff who enter and manage student, academic, attendance, and financial records.
• Parents/Guardians — who subscribe to the Parent Portal to view their own child's information that the school has entered.

2. The Service

ShuleFocus is a platform for managing student records, academics, attendance, fees and payments, hostel and library operations, transport, and communication. Schools use it to run day-to-day administration; parents use the Parent Portal (web and mobile) to view their child's records.

3. Accounts

• Schools register as the account holder and create sub-accounts for staff with role-based access; parents/guardians register (or are invited) to link to their child(ren)'s records.
• You are responsible for the accuracy of information you provide and for keeping login credentials confidential.
• You are responsible for all activity under your account. Notify us promptly at info@shulefocus.co.tz of any unauthorized use.

4. Parent Portal Subscription

Full access to a child's information in the Parent Portal (grades, attendance, fee statements, and similar detail) requires an active subscription for that specific child. Key points:

• Per child. A subscription covers one child. A parent with more than one child at the school needs a separate subscription for each child they wish to view in full.
• Billing cycle. You choose a plan and cycle (1 month, 3 months, 6 months, or 1 year) at checkout; the price and currency shown at checkout apply.
• Payment methods. Mobile money via AzamPay or EVMAK (processed automatically), or bank transfer, cash, or card with proof of payment submitted for review.
• Review & activation. Mobile-money payments are typically confirmed automatically. Bank transfer, cash, and card payments are reviewed manually before activation — your access period only starts counting once approved, not when you submit payment, so a review delay never shortens the period you paid for.
• Renewal. Subscriptions are not renewed automatically. When one expires, you need to subscribe again to keep full access to that child's detailed information.
• No access ≠ no education. A subscription controls access to the Parent Portal only. It never affects the school's own management of your child's education, attendance, or standing at the school.

5. Acceptable Use

You agree not to:

• Use the Service unlawfully or in violation of applicable Tanzanian law, including data protection law.
• Upload false, defamatory, or fraudulent information, or data you do not have the right to upload.
• Attempt to access another parent's, student's, or school's data, or any account not belonging to you.
• Reverse-engineer, resell, sublicense, or use the Service to build a competing product.
• Introduce malware, disrupt the Service, or attempt to bypass security or subscription checks.

6. School Data & Responsibilities

Schools retain ownership of the student, staff, and financial data they enter into ShuleFocus (“School Data”). By using the Service, a school confirms it has the legal basis and, where required, consent from parents/guardians and staff to process this data through ShuleFocus, in line with the Tanzania Personal Data Protection Act, 2022. See our Privacy Policy.

7. Intellectual Property

The Service, including its software, design, branding, and documentation, is owned by the Company. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service for its intended purpose — nothing here transfers ownership of the Service to you.

8. Service Availability

We aim to keep ShuleFocus reliable, but the Service is provided on an “as available” basis. We do not guarantee uninterrupted or error-free operation and may carry out maintenance, or suspend access temporarily, with reasonable notice where practical.

9. Suspension & Termination

• A Parent Portal subscription ends automatically at the end of its paid period unless renewed.
• We may suspend or terminate any account immediately if these Terms are materially breached, fees are disputed as fraudulent, or use of the Service poses a security or legal risk.
• Termination of a school's use of the Service does not automatically delete School Data — a reasonable export window is provided first, except where deletion is legally required sooner.

10. Limitation of Liability

To the maximum extent permitted by Tanzanian law, the Company is not liable for indirect, incidental, or consequential damages arising from use of the Service. Our total liability for any claim is limited to the fees you personally paid to the Company in the 12 months before the claim arose. Nothing here excludes liability that cannot be excluded under applicable law.

11. Indemnification

You agree to indemnify and hold the Company harmless from claims arising out of your breach of these Terms, misuse of the Service, or data you upload without the right or consent to do so.

12. Changes to These Terms

We may update these Terms from time to time. We will post the revised Terms with an updated effective date and, for material changes, notify account holders by email or in-app notice. Continued use after changes take effect constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of the United Republic of Tanzania. Disputes arising from these Terms or the Service are subject to the exclusive jurisdiction of the courts of Tanzania.

14. Contact Us

Questions about these Terms can be sent to info@shulefocus.co.tz or by post to Shule Focus, Dar es Salaam, Tanzania.